Privacy Policy
Last updated:
1. Who we are
This Privacy Policy applies to Reinier Roberto Jerrel de la Fuente, operated by Reinier Roberto Jerrel de la Fuente , Stuivenes 13, 3911 XX Rhenen, Netherlands. We can be contacted at [email protected] or by phone on +64 9 887 4231.
2. Information we collect
We collect information you provide directly when using our order form or contact form: full name, phone number, email address and any message content. We also collect technical data automatically through cookies and server logs, including IP address, browser type, pages visited and referral source.
3. How we use your information
We use your name and phone number to confirm and fulfil your order by telephone and to arrange delivery. We use your email address to respond to contact form enquiries. With your consent, we use analytics data to improve the website and marketing data to show relevant advertising.
4. Legal basis for processing (GDPR Art. 6)
Order processing: Art. 6(1)(b) - performance of a contract. Contact enquiries: Art. 6(1)(f) - legitimate interests. Analytics and marketing cookies: Art. 6(1)(a) - consent, which you may withdraw at any time via the cookie settings panel.
5. Sharing of information
We do not sell your personal data. We may share data with delivery partners (couriers) to fulfil your order, and with analytics and advertising service providers (Google LLC) where you have given consent. These providers process data under their own privacy policies and under data processing agreements where required.
6. Data protection
We use industry-standard technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS at all times.
7. Your rights
Under applicable privacy law (including the New Zealand Privacy Act 2020 and, where applicable, GDPR), you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure; object to processing; request restriction of processing; and data portability. You also have the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at [email protected].
8. Right to complain
If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the Office of the Privacy Commissioner (OPC) of New Zealand: privacy.org.nz · PO Box 10-094, Wellington 6143.
9. International data transfers
Some service providers (including Google) may process data outside New Zealand. Where this occurs, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.
10. Data retention
Order data is retained for up to 7 years to comply with legal and tax obligations. Contact enquiry data is retained for 2 years or until the matter is resolved. Analytics data is retained according to the service provider's retention schedules.
11. Children's privacy
Our website and products are intended for adults only. We do not knowingly collect personal data from persons under 18 years of age.
12. Third-party services
We use or may use: Google Analytics (usage analysis), Google Ads conversion tracking and remarketing, and the Google Maps API (contact page map). Each of these services places cookies subject to Google's privacy policy. Our use of Google's advertising services is governed by Consent Mode v2 - advertising and analytics cookies are only activated with your explicit consent.
13. Cookie use
For full details of the cookies used on this site, see our Cookie Policy.
14. Updates to this policy
We may update this Privacy Policy from time to time. The current version is always published on this page with the date above. Continued use of the website after an update constitutes acceptance of the revised policy.